What devices do you support?

We currently support iPhones, iPads, and all types of computers. We can also help with some e-readers and smart TVs.

Are there any types of sessions or issues you don’t support?

While we’re happy to help with most day-to-day tech questions, there are a few things we don’t cover. These include hardware repairs (like fixing cracked screens or replacing batteries), deep technical troubleshooting that requires specialized diagnostics or tools, or sensitive financial tasks like logging into financial accounts or making transactions on your behalf. If you’re not sure whether we can help, just ask—we’ll let you know and, if needed, help point you in the right direction.

What is the cost?

Your first 30-minute appointment is completely free. After that, sessions start at $20 per half hour.

How can I meet with you?

We offer support via phone call, text message, FaceTime, or Zoom—whichever is most convenient for you. If you choose Zoom, please be sure to have it downloaded before our session.

What if my issue takes longer than 30 minutes?

If we need more time, we’re happy to extend the session in 30-minute increments. We’ll always let you know before any additional time is added, so you’re never surprised by the cost.

Who is this service for?

Our service is designed for anyone who wants friendly, patient help with their technology—especially older adults who may feel overwhelmed or frustrated with new devices. Whether you're new to smartphones or just need help with the occasional tech hiccup, we're here to make things easier.